Terms of Service

These Terms of Service ("Terms") govern your access to and use of S360, an application owned and operated by ClarityHQ ("we," "us," or "our"), accessible via s360.clarityhq.ai and clarityhq.ai (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

ClarityHQ provides a business-to-business platform for campaign orchestration, prospect engagement, CRM synchronization, deal intelligence, and related growth execution workflows. Features may change over time, and we may add, modify, or discontinue functionality with reasonable notice where practicable.

The Services may include AI-assisted recommendations, content generation, and automation. You are responsible for reviewing outputs and ensuring that your use complies with applicable law and your own policies.

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and for ensuring that users you authorize comply with these Terms.

We may suspend or terminate access if we reasonably believe your account has been compromised, you have violated these Terms, or continued access poses risk to the Services or other users.

You retain ownership of data, content, and materials you submit to the Services ("Customer Data"). You grant ClarityHQ a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Services, as described in our Privacy Policy.

You represent and warrant that you have all rights, consents, and legal bases necessary to collect, use, and share Customer Data through the Services, including prospect and contact information used in outreach campaigns.

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights;
• Send unlawful, deceptive, harassing, or unsolicited communications in violation of anti-spam, telemarketing, or privacy laws;
• Upload malware, attempt unauthorized access, or interfere with the integrity or performance of the Services;
• Reverse engineer or attempt to extract source code except where permitted by law;
• Use the Services to process sensitive personal data without appropriate safeguards and legal authority;
• Misrepresent your identity or affiliation, or impersonate another person or organization.

You are solely responsible for the content of messages sent through the Services and for honoring opt-out, consent, and data subject requests applicable to your outreach.

The Services may integrate with third-party platforms such as CRMs, email providers, messaging channels, and calendar tools. Your use of those services is governed by their respective terms and policies. ClarityHQ is not responsible for third-party services and does not control their availability, security, or performance.

Paid plans, if applicable, are billed according to the pricing and order terms presented at purchase or in a separate agreement. Fees are non-refundable except where required by law or expressly stated otherwise. We may change pricing on reasonable notice for renewals or new subscriptions.

Failure to pay applicable fees may result in suspension or termination of access to paid features.

ClarityHQ and its licensors own all rights, title, and interest in the Services, including software, branding, documentation, and underlying technology, excluding Customer Data. No rights are granted except as expressly set out in these Terms.

You may provide feedback or suggestions about the Services. ClarityHQ may use such feedback without restriction or obligation to you.

Each party may receive non-public information from the other. The receiving party will use reasonable care to protect confidential information and use it only for purposes related to the Services, except as required by law.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITYHQ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTCOMES SUCH AS LEADS, MEETINGS, OR REVENUE WILL BE ACHIEVED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITYHQ AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.

CLARITYHQ'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO CLARITYHQ FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

You will defend, indemnify, and hold harmless ClarityHQ and its affiliates, officers, employees, and agents from claims, damages, losses, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Services, your outreach activities, or your violation of these Terms or applicable law.

These Terms remain in effect while you use the Services. You may stop using the Services at any time. We may suspend or terminate access for material breach, non-payment, legal requirement, or prolonged inactivity, subject to applicable notice where reasonable.

Upon termination, your right to access the Services ends. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where mandatory local consumer protections apply. Exclusive jurisdiction for disputes arising under these Terms will lie in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Last updated" date. Material changes may be communicated through the Services or by email. Continued use after changes become effective constitutes acceptance of the updated Terms.

Questions about these Terms may be sent to:

ClarityHQ
support@clarityhq.ai